-Tasks are hard to complete when it's busy in this office and it is important to let the next ECO know so that they can finish them. If you have unfinished tasks, please post a new post on the blog so that it is easy for other ECOs to see. You can title the post as "unfinished tasks" with the date. If the task is difficult and not a normal ECO task, please take the time to explain the process of the task so that it can be done again.
-You do not need to post comments on the blog anymore. I trust that you all are reading the blog or checking it daily to see any new posts. If I find that tasks are not being done or information is not being passed along, I might change this decision.
-Finally, we are changing our event development system!!! Event development is going to be done by APPOINTMENT ONLY starting on Monday, February 11th!!!
- When sending out Event Tracking notices, you need to change the message to signify that we are not walk-in basis anymore, but by appt. only!
- On google calendar, you will see a box for "Event Development" (Green), which is open for schedules from 9-5.
- We will be making appts for ECO event development through phone and in-person appts.
- Unless an emergency or if the office is slow with 2 people on, we can take same-day last minute appts. Otherwise, we will make appts. for us as we do for Advisors and other staff members.
- If an RSO wants to make an appt for a specific ECO, you will have to give them their hours of availability on the work schedule and then schedule the appt. accordingly.
- Avoid appts. in hours that there is only one ECO working, but if you need to make an appt. for that time, check with the an advisor or me first.
- EVERY DAY you should be checking the schedule and preparing for any event development appts. that are coming in.
- When making the appt., you need the Name of the person coming in, the RSO, a phone number, and the event name/number. From this we can determine how long to make the appt. (whether 1/2 hour or hour).
This system should hopefully work better for us in the Resource Room and also be a better system for the RSOs as well. This will start on Monday, February 11th. For the first couple weeks, people might still do walk-in appts. and we can take them if possible. However, STRESS that in the future they must make pre-scheduled appointments.
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