It's the beginning of a new week and I have lots of things to share with you. After reading and processing, please comment on this message with your initials.
-As some of you may have noticed, you have mailboxes in the closet behind your desk. Each box has a label with your name on it. As soon as you get to work you must check your box for contents. Occasionally, I may directly assign you a task to do and the task directions may be in your box. In addition, updated scheduled, meeting notices, etc. will be regularly added to your box!
-I have ordered nameplates for all of you. When they arrive I will place each of yours in your mailbox. It is important that when you work you have your nametag on the counter. This allows all of our customers to get to know you by name!
-When you arrive to work and there are packages waiting that have not been processed please process them asap! Don't leave packages waiting on the table, we do not know the urgency of the contents.
-There are always files in the bin waiting to be filed in the RSO files. If you have down time, please take care of those files.
-There are still a lot of appointments being made with no information in them! You NEED to follow procedures (Name-phone-RSO, detailed appt. info, and initials) in EVERY appointment made. Do not forget SASP appt. procedures! This is extremely important. Every appointment made needs to be concise and consistent.
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4 comments:
DP
EM
JRS
KJW but how do you "process" a package?
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