Wednesday, October 17, 2007

Wednesday!

Good morning ECOs!

I will not be in this morning because I am a bit under the weather. However, this doesn't mean that things do not need to be done on time!!!!

-Please make sure you look at the desk assignment sheet at the receptionist desk to see which desk you are supposed to sit at for your shift. Then, please look below for tasks for each desk. Make sure after your shift you post a comment to let the others know what has been completed and what still needs to be done! I want EVERYONE working today to post a comment with what you did so I know that everyone was working hard and no one was slacking off :)

ALSO- Follow the link below to a meeting schedule. Once there, please put your availability for a meeting NEXT WEEK! (Include the times you are working as an ECO too, we might need to schedule it when you are working). Please note the only valid excuses to miss are serious illness, family emergency, and class. Other RSO business needs to be rescheduled around the meeting time.
http://www.doodle.ch/dws7mvkfi5rv943e

RECEPTIONIST
*Remember that every morning you come in at 9am that you NEED to turn off the voicemail. If our customers can not reach us by phone, it becomes a major problem. If you don't know how, you just press the main lines at dial #2# for each one. I always like to call 5-3600 after from another phone to see if it rings!

*Barbara asked me to remind you all the ANY WB Mason packages addressed to her should NEVER be accepted by us. So, when WB Mason comes in (Usually a guy with a Red Sox hat on), please ask if any of the packages are for Barbara Paparazzo and if there are, make sure he brings those upstairs. The reason for this is because many times she needs to give him items for return and needs to talk to him frequently about orders she placed with them!

*Event though 10/15 has passed, we are and will still be accepting SR cards, so please urge frozen groups to turn them in!

*Respond to emails and voicemails. Make sure the check the email frequently, as we are getting signups for the treasurer workshop.

*If it hasn't been done yet, bring the broken space heater up to Barbara. It should be on the desk if it wasn't brought up.

*Make sure that the SRP on the old SR cards have been erased from all frozen RSOs.

*Do any filing of activation forms.

*If there are SR cards that are turned in, please make sure they are entered into AllInfo and then put on the listserv.

*Make sure that runs upstairs are done frequently

*If there is any folding of the yellow packets to do, please fold them.

*You can ALWAYS go upstairs and ask either Phee or any other advisor whether they have anything for you to do that you can do at the desk.

EVENT DEVELOPMENT
*Make sure that any posters are posted in the bulletin boards and any outdated posters are taken down.

*Please frequently check the caolead email address (password 7ecos7). Make sure to check if anyone has responded to any emails we have sent out and if we got any emails kicked back to us we NEED to contact them another way!!!

*If we get event tracking forms, make sure they are emailed to the group and entered into the excel speadsheet. Both the excel sheet and the template email are in the "shortcut to ECOs" folder on the desktop.

*Someone can go through the folders in the E.D. desk which have old event tracking forms in them and make sure they've all been entered into the tracking excel spreadsheet found in Shorcut to ECOs folder. If they aren't in that spreadsheet, please enter them.

*Please bring the paycheck boxes and clipboards upstairs and give them to Krista or Allen. They will need these soon to process this weeks paychecks.

*Please help the receptionist with any of their tasks!!!

5 comments:

Elyse said...

Did emails, voicemail, bulletin boards. Barbara has the space heater. -EM

Lizzette said...

I worked with a student for an agreement for services, and did some date entry, and checked the caolead email.
-LQ

Unknown said...

Will do

Anonymous said...

made listserv instructions, printed out all frozen groups started to check off what they have, did two events, mail and email -dp

Elyse said...

All SR cards have been checked off on the frozen group list.

-EM